Customer Success Advisor

3 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.

Your responsibilities and impact as a Customer Success Advisor will be:
Helping customers with any questions and problems:

- Providing the best possible answers and solutions to questions and concerns from customers in the way you are the most confident with: over the phone, via e-mail, or social media

- Delivering calm and resourceful troubleshooting for customer queries regarding their customer experience

- Being in contact with other departments and redirecting related cases and issues to responsible departments

- Ensuring and participating in the success of your department.

Skills, qualifications, and interests you need to succeed in this role:

- A native level of German and at least a B2 level of English

- Experience in Customer Service would be a plus but is not mandatory

- Knowledge of the value and impact that a good customer experience can create

- Being an attentive listener, comfortable and skillful at communicating with people

- Being energetic, innovative, and working proactively at a fast pace

- Excitement about intercultural communication and the expatriate lifestyle

- Living in or willing to relocate to Lisbon for an international career and life experience

- Having a valid Portuguese work permit (required)

What's in it for you?

- Schedule: 40h/week in rotative shifts (Mon-Fri, 8 AM to 8 PM)

- Competitive Salary depending on your experience in customer service

- Meal vouchers + Transportation allowances

- Private health insurance after 6 months

- Relocation Package

- Pleasant and inspiring working atmosphere in an international environment

- Opportunity to be part of a rapidly expanding global organization working with world-famous brands

- Professional development and a clear career path

- Training & development opportunities

- Competitive salary & relocation allowance and assistance

- Free fruit, coffee, tea, water, and a lot more

What should you expect from living in Lisbon?

- A colorful city view and a rich cultural history

- Pros of living in a European capital on a budget

- Delicious Portuguese cuisine and famous cafe culture

- Friendly people, good vibes, and a happy-go-lucky urban life

- Warm climate all year and a sunny beach life next to the Atlantic

- A large English-speaking local community and international environment

Your Future Company:
Working in sunny Lisbon at one of the world's leading professional services companies operating in the technological and digital field. Your prospective new employer is a diverse community of more than 300.000 people working together. The team is caring and supportive and believes in continuous improvement to take their careers to new places. On top of that, it's a diverse environment seeking the highest level of equality.

  • Customer Success Advisor

    2 semanas atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Social network you want to login/join with:Customer Success Advisor (German Speaker), LisbonClient:Blu SelectionLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:baf3e5e3a720Job Views:4Posted:15.02.2025Expiry Date:01.04.2025Job Description:Are you a communication talent and do you care about customer satisfaction? Then put...

  • Customer Success Advisor

    3 semanas atrás

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Social network you want to login/join with:Customer Success Advisor (German Speaker), LisbonClient:Blu SelectionLocation:Lisbon, PortugalJob Category:OtherEU work permit required:YesJob Reference:baf3e5e3a720Job Views:4Posted:15.02.2025Expiry Date:01.04.2025Job Description:Are you a communication talent and do you care about customer satisfaction? Then put...

  • Customer Success Advisor

    Há 2 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the RoleBlu Selection is seeking a Customer Success Advisor to join our team in Lisbon. As a key member of our global organization, you will be responsible for delivering exceptional customer experiences.Key ResponsibilitiesCustomer Support: Provide timely and effective solutions to customer inquiries and concerns via phone, email, or social...

  • Customer Success Advisor

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...

  • Customer Success Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction?Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe.We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...

  • Customer Success Advisor

    Há 8 horas

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction?Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe.We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...

  • Customer Success Advisor

    3 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction?Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe.We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...

  • Customer Success Advisor

    Há 22 horas

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a communication talent and do you care about customer satisfaction? Then put your skills to the test while working in Lisbon, one of the most modern and vibrant cities in Europe. We are looking for an open and friendly person for our Customer Success Advisor position who is up for a new adventure.Your responsibilities and impact as a Customer Success...

  • Advisor for Customer Success and Satisfaction

    Há 2 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    About the PositionWe are seeking a highly motivated and dedicated Customer Success Advisor to join our team in Lisbon.Main ResponsibilitiesProviding Expert Guidance: Offer expert advice and support to customers, helping them navigate complex issues and find suitable solutions.Enhancing Customer Experience: Collaborate with other departments to identify...

  • Customer Success Strategist

    Há 5 dias

    Lisboa, Lisboa, Portugal GrabJobs Tempo inteiro

    Company OverviewCoreMedia is a dynamic company working on exciting projects for international customers at global locations. Our team in Portugal is passionate about innovation and customer satisfaction.Job RoleThe Vice-President of Customer Success Management plays a critical role in setting the strategic direction for the customer success organization,...

  • Customer Success Expert

    Há 6 dias

    Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

    Role OverviewCome and experience the vibrant culture of Lisbon as a Customer Success Advisor at TN Portugal. As a key member of our international team, you will play a vital role in ensuring our clients receive exceptional support and service. We are seeking an enthusiastic and skilled professional to join our ranks.

  • Customer Success Representative

    Há 15 horas

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a talented communicator passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Success Advisor to join our team in Lisbon.About the RoleAs a Customer Success Advisor, you will play a critical role in ensuring our customers receive top-notch support and guidance. Your responsibilities will include:Providing...

  • Customer Success Advisor

    Há 7 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Dutch Customer Care Specialist for Global Tech Companies in Portugal Key Responsibilities: Provide effective troubleshooting and solutions to customer issues Share your knowledge of products and services to assist customers effectively Keep customers updated on the progress of their cases and follow through to resolution Collaborate with the team to enhance...

  • Customer Success Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal This on-site role allows you to work in a dynamic environment while enjoying the rich history and culture of Lisbon. What You'll Be Doing As a Dutch Customer Care...

  • Customer success advisor

    Há 19 horas

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal This on-site role allows you to work in a dynamic environment while enjoying the rich history and culture of Lisbon. What You'll Be Doing As a Dutch Customer Care...

  • Customer Success Advisor

    1 semana atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Take the leap and experience the power of a game-changing careerAre you a Dutch speaker looking to take your career to the next level?Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in PortugalThis on-site role allows you to work in a dynamic environment while enjoying the rich history and culture...

  • Customer Success Advisor

    Há 4 dias

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal This on-site role allows you to work in a dynamic environment while enjoying the rich history and culture of Lisbon.What You'll Be DoingAs a Dutch Customer Care...

  • Customer Success Director

    1 dia atrás

    Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Job DescriptionWe are seeking a Senior Customer Success Manager to join our team and lead clients through their journey to success.About UsAt Unit4, we are committed to empowering our clients to reach their business goals with our comprehensive Success4U program.We've innovated and taken a new approach to delivering ERP that works for people.Self-driving,...

  • Customer Success Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    .Meet the TeamThe Security Customer Success Specialist (CSS) role is a highly visible, strategic advisor and technical authority who engages with customers to accelerate their onboarding and adoption of Cisco products and solutions and drive business outcomes.The Security CSS will partner closely with accounts teams, sales specialists, delivery teams, etc.to...

  • Customer Success Operations Manager

    Há 6 dias

    Lisboa, Lisboa, Portugal Sword Tempo inteiro

    We are seeking an exceptional individual to join our Customer Success leadership team as a Chief of Staff. As a trusted advisor, this person will facilitate communication and alignment across teams to enhance customer satisfaction and success.The ideal candidate will have a strong background in strategic planning, project management, and leadership. They...