Customer Success Advisor
1 semana atrás
Are you a Dutch speaker looking to take your career to the next level? Join a global leader in technology and services as a Dutch Customer Care Specialist for Global Tech Companies in Portugal This on-site role allows you to work in a dynamic environment while enjoying the rich history and culture of Lisbon.
What You'll Be Doing
As a Dutch Customer Care Specialist, you will:
Handle customer inquiries with professionalism and empathy via phone, email, or chat.
Provide effective troubleshooting and solutions to customer issues.
Share your knowledge of products and services to assist customers effectively.
Keep customers updated on the progress of their cases and follow through to resolution.
Collaborate with the team to enhance service delivery and customer satisfaction.
What We're Looking For
If you're solution-driven and love helping people, this role is for you. Here's what we're looking for:
Requirements:
Fluency in Dutch and proficiency in English.
Excellent customer service and communication abilities.
Capability to address and resolve issues promptly.
Customer service experience is advantageous but not required.
A proactive attitude and a genuine enthusiasm for assisting others.
What's in it for you
Enjoy benefits that empower your career and lifestyle:
Full-time schedule: 39 hours weekly, Monday to Friday (9:00 AM – 6:00 PM).
Attractive salary: Competitive pay that values your skills.
Central office location: Work in a prime Lisbon location close to public transport and amenities. Comprehensive training: Full paid training to equip you for success.
Career progression: Opportunities to grow within the company.
Discover your potential
Whether you're stepping into the customer support field or seeking the next challenge, this position offers the perfect opportunity to shine.
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