Dutch Language Customer Support Agent

3 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

Are you a skilled communicator looking for a new challenge? Do you have a passion for delivering exceptional customer service? We are seeking a Dutch Language Customer Support Agent to join our team at TN Portugal.

The role involves handling incoming calls and emails from bank clients, resolving issues related to ID and T-PIN setup, card blocking/unblocking/exchange, safety, and transactions. You will use the tools and processes provided during your initial training to solve these issues efficiently.

We are looking for someone with excellent communication skills, who is fluent in both Dutch and English (B2 level). Experience in customer care is an advantage but not necessary. You should have a good understanding of computer handling skills and be able to identify and research the right information to resolve client issues.

We offer a comprehensive benefits package, including health insurance, life insurance, and a family plan, as well as relocation assistance and meal allowances. If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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