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Key Account Specialist

4 semanas atrás

Oeiras, Lisboa, Portugal Adecco Prestação de Serviços, Lda Tempo inteiro
Descrição do Cargo

Resumo do cargo: O Key Account Specialist é responsável por gerenciar as relações com grandes clientes, incluindo a preparação e apresentação de relatórios periódicos, planeamento de reuniões e resolução de problemas.

Responsabilidades
  • Gerir associações com grandes clientes;
  • Preparar e apresentar relatórios periódicos;
  • Planejar reuniões e resolver problemas;
  • Gerir a relação com fornecedores de serviços;
  • Apoiar clientes através dos diferentes canais de contacto;
  • Monitorizar os resultados em termos de vendas e NPS (Net Promoter Score);
  • Planner ações para garantir o cumprimento dos objetivos mensais;
  • Verificar o correto funcionamento da plataforma e reportar adequadamente possíveis problemas.

Requisitos
  • Fluência em espanhol e experiência no mercado espanhol;
  • Experiência profissional em atendimento ao cliente e gestão operacional;
  • Bons conhecimentos de Microsoft Office;
  • Facilidade para as relações interpessoais;
  • Criatividade e orientação para resultados;
  • Disponibilidade para deslocações a Espanha;

Oferecemos
  • Contrato de trabalho com a Adecco RH;
  • Vencimento: 1500€ + SA 7€/dia em cartão;
  • Regime Híbrido;
  • Local de trabalho: Carnaxide.