Lithuanian Speaking Trust And Safety Investigator

4 semanas atrás


Lisboa, Portugal Recruitment Direct Tempo inteiro

Lithuanian Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary can be €1295 per month instead. Key Responsibilities: Case Review & Assessment: Evaluate escalated cases to identify potential policy violations or safety concerns. Customer Interaction: Respond to customer inquiries through various channels, including phone, helpdesk, and live chat. Address inquiries and concerns effectively, especially critical safety cases, while demonstrating empathy. Outbound Communication: Conduct outbound calls to gather evidence related to complaints from both drivers and customers. Customer Service Excellence: Provide exceptional service to both riders and drivers by resolving their issues within time limits. Offer appropriate solutions and alternatives and follow up to ensure resolution. Client Services Expertise: Maintain in-depth knowledge of Client services to provide efficient and informed suggestions. Decision-Making: Make informed decisions based on thorough analysis and established policies. Confidentiality & Security: Adhere to corporate confidentiality policies and ensure the proper handling of customer information to guarantee data security. Requirements C2 Lithuanian and b2 English, candidates must also have work permission for Portugal ie an EU passport or a Portuguese residence card. Willingness to work shifts and weekends is essential and good general computer skills * Please note relocation to Lisbon is Mandatory and b2 English is required



  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Lithuanian Speaking Trust and Safety InvestigatorJob Summary: We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, interacting with customers, and providing exceptional service to both...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety InvestigatorWe are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key Responsibilities:Evaluate escalated...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - Lisbon, Portugal - Office based Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role. Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is required gross salary...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Title: Trust and Safety Investigator - Lithuanian SpeakerAbout the Role:Our client is seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join their team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases to identify potential policy violations or safety concerns.Key...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    DescriptionLithuanian Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office based Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively if no accommodation is...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Trust and Safety Investigator - Lithuanian SpeakerLisbon, Portugal - Office basedOur client is seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join their team.Key Responsibilities:Evaluate escalated cases to identify potential policy violations or safety concerns.Respond to customer inquiries through various channels, including...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Description Lithuanian Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office based Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment).Alternatively if no accommodation is...


  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - Lisbon Lisbon, Portugal - Office based   Our client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment).Alternatively if no accommodation is required gross...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

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  • Lisboa, Portugal Recruitment Direct Tempo inteiro

    Lithuanian Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Lithuanian speakers for this Trust and Safety Investigator role.Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    Job Summary: We are seeking a highly skilled Lithuanian speaking Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, responding to customer inquiries, and conducting outbound calls to gather evidence related to complaints.Key Responsibilities: Evaluate...


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    {"title": "Trust and Safety Investigator - Lithuanian Speaker", "description": "Job Title: Trust and Safety Investigator - Lithuanian SpeakerWe are seeking a highly skilled Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated cases, responding to customer...


  • Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

    {"title": "Trust and Safety Investigator - Lithuanian Speaker", "description": "Job Title: Trust and Safety Investigator - Lithuanian SpeakerLisbon, Portugal - Office basedWe are seeking a highly skilled Trust and Safety Investigator to join our team in Lisbon, Portugal. As a Trust and Safety Investigator, you will be responsible for evaluating escalated...


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