Hotel Reservations Coordinator
1 semana atrás
Company Overview:
Hilton Worldwide, Inc. is a leading global hospitality company with a diverse portfolio of world-class brands.
We have welcomed more than 3 billion guests in our history and are consistently named among one of the World's Best Workplaces.
Salary:$55,000 - $65,000 per annum based on location
Job Description:
As a Hotel Reservations Coordinator at Hilton Algarve, you will be responsible for delivering exceptional guest experiences by ensuring accurate and efficient reservation processing.
You will work closely with the team to maximize room sales and revenue for the hotel, while maintaining high levels of guest service standards.
Key Responsibilities:
- In contact with guests to accept and confirm individual reservations via email or telephone
- Responsible for the accurate processing of reservations
- Updating reservations via the CRS system
- Excellent knowledge and correct use of various hotel rates
- Correct handling of reservations documents
- Adhere to company credit policies and procedures
- Ensure quality checks on the current reservation system
- Maximize room sales and revenue for the hotel, prioritizing up-selling with a sales attitude
- Keep guests' information updated to maintain high levels of guest service standards
Requirements:
We are looking for a motivated and enthusiastic Reservations Intern with a hospitable attitude and service-oriented approach.
Benefits:
We offer a range of benefits, including:
- A competitive salary of $55,000 - $65,000 per annum based on location
- Opportunities for career growth and development
- A dynamic and inclusive work environment
- Access to innovative programs and benefits, such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program
Others:
We value diversity and are an equal opportunity employer committed to creating a welcoming home for all our team members.
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