Lisbon Hotel Chain Representative Opportunity

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Hotel Chain Customer Advisor Role in Lisbon

Your responsibilities and impact as a Hotel Chain Customer Advisor will be multifaceted:

  • Effective management of bookings, including alterations, cancellations, and new reservations
  • Providing exceptional support to clients via email and chat inquiries, focusing on the after-sales process and addressing reservation-related concerns
  • Skilled handling of back-office reservations tasks, such as ticket issuance, modification, and cancellation

To succeed in this role, you will need:

  • A native level of German and a professional level of English (C1-C2)
  • Prior experience in GDS tools is desirable
  • A genuine enthusiasm for traveling and the tourism industry
  • An understanding of the value of excellent customer experience and its impact
  • Excellent communication and interpersonal skills, with the ability to listen attentively and communicate effectively
  • Energetic and innovative, with a proactive approach to working at a fast pace
  • A passion for intercultural communication and expatriate life
  • Availability to relocate to Lisbon for an international career and experience
  • A valid work permit for Portugal is required
Salary and Benefits Package

We offer a competitive salary package that includes:

  • A fixed-term contract for 6 months
  • Working hours: Monday to Friday, rotating shifts from 7 am to 6 pm (8 hours/day)
  • Fully paid training, professional development, and career evolution opportunities
  • A comprehensive salary conditions package:
    • €1100 gross/month x 14 months
    • Up to €150/month performance bonus
    • Meal vouchers of €7.23/workday
    • Reimbursement of some transportation costs
    • Private Health Insurance and dental plan (after six months)
Relocation Package for International Candidates

If you live outside Portugal, we provide:

  • Reimbursement of up to €400 for your initial flight ticket after 6 months within the company
  • Up to 1 year of accommodation in a shared flat provided by the company (rental fee of €280/month to pay)
Career Growth Opportunities

This role offers various career development chances in different paths:

  • Ongoing professional growth and opportunities for advancement
  • Collaboration with some of the biggest brands in the industry
  • A multicultural and international environment
About Living in Lisbon

Lisbon offers a unique blend of culture, history, and lifestyle:

  • A vibrant city with a rich cultural heritage
  • A warm climate all year round and easy access to beautiful beaches
  • A large English-speaking local community and international environment


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