Finnish Customer Service Representative

4 semanas atrás


Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiro

Lisbon, Portugal is home to Sitel Corp., a leading company seeking a Finnish Customer Service Representative. This role offers an exciting chance to contribute to our outstanding customer service team.

About the Role

This Finnish Customer Service Representative position provides an opportunity to excel in a multicultural environment, working closely with customers and colleagues alike. As a key member of our team, you will be responsible for:

  • Providing first-contact resolutions to customer queries through written and phone communication.
  • Offering specialized support by leveraging strong verbal and written English skills.
  • Building meaningful relationships with customers, responding to their inquiries in a courteous, friendly, and professional manner.
Requirements

To succeed in this role, you will need:

  • Native or proficient level of Finnish (C2).
  • Advanced level of English (at least C1) both verbally and written.
  • Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills.
  • Analytical and problem-solving skills with strong attention to detail.
Benefits

This role offers:

  • A competitive salary range of €28,000 - €35,000 per annum.
  • A relocation package for those willing to relocate to Lisbon.
  • Paid professional training to enhance your skills and knowledge.
  • Employee discounts on various products and services.
  • Private healthcare and dental insurance after six months of employment.
Why Join Us?

Sitel Corp. values memorable associate experiences and opportunities for growth. By joining our team, you can improve your quality of life, advance your career, and enjoy a fun and engaging work environment.



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