Ambitious Finnish Customer Service Representative Wanted

Há 8 horas


Lisboa, Lisboa, Portugal Apply2Day Tempo inteiro
Job Title: Ambitious Finnish Customer Service Representative Wanted

About the Company: Apply2Day is a forward-thinking customer service company that's redefining the way we interact with customers. We're passionate about providing exceptional service and creating a positive experience for our clients.

Salary: €14 x 12 = €168,000 per year, plus an extra bonus depending on performance appraisal, making this role highly competitive in terms of remuneration package.

Your Role: As a Finnish Customer Advisor, you'll be responsible for managing incoming calls, identifying and assessing customers' needs to achieve satisfaction, building relations of trust through open and interactive communication, providing accurate information by using available methods/tools, keeping records of customer interactions, processing customer accounts, and following communication procedures, guidelines, and policies.

What We're Looking For: To succeed in this role, you'll need to possess strong phone contact handling skills and active listening, excellent communication and presentation skills, customer orientation, and ability to adapt/respond to different types of characters. Native or near-native Finnish language (C1-C2) and very good command of English language (B2) are also required.

Benefits: Our comprehensive benefits package includes competitive health care benefits and numerous other discounts. If you're relocating from outside Greece, we'll cover your relocation costs as well. Enjoy affordable living, chill work-life balance, and an amazing office view in Greece, where life moves at its own pace with amazing food and strong community feels.

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