Multilingual Customer Support Specialist
4 semanas atrás
We are seeking a highly skilled and enthusiastic Customer Support Specialist to join our team in Lisbon. As a key member of our global support team, you will be responsible for providing exceptional customer service to our clients in multiple languages.
Key Responsibilities:- Provide top-notch customer support via phone, email, and chat in your native language and English.
- Assist customers with inquiries, troubleshoot issues, and offer solutions in a timely and professional manner.
- Maintain a positive and professional attitude while handling customer interactions.
- Collaborate with team members to enhance service delivery and customer satisfaction.
- Document customer interactions and feedback accurately.
- Proficiency in the specified language and English.
- Prior experience in customer service is valuable but not mandatory.
- Strong communication and problem-solving skills.
- Ability to work in a fast-paced environment.
- EU Citizens or Portuguese residence card holders only.
- Competitive salary and benefits.
- Relocation support for candidates outside Lisbon.
- Opportunities for professional growth and development.
- A dynamic and inclusive work environment.
If you are interested in this opportunity, please submit your resume in English and we will review your application within 24 hours.
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