Dutch Speaking Customer Service Representative
Há 5 dias
Eco Plus Solutions Ab is seeking a Dutch-Speaking Customer Advisor to join our dynamic and forward-thinking team in Lisbon. As a key representative for our Dutch-speaking subscribers, you will play a pivotal role in delivering exceptional customer advisory services.
Company Overview:We are pioneers in the streaming industry, dedicated to delivering innovative solutions that enhance the user experience. Our diverse and collaborative team thrives on creativity, ensuring that our subscribers receive top-notch support and an unparalleled streaming experience.
Job Description:This role allows you to connect directly with users, enhancing their streaming experience and contributing to the continued success of our services. Key responsibilities include:
- Subscriber Support: Provide top-notch assistance to Dutch-speaking subscribers by addressing their inquiries, offering personalized recommendations, and swiftly resolving streaming-related concerns.
- Effective Communication: Leverage your fluent Dutch skills to communicate effectively with subscribers, ensuring their needs are met and their streaming journey is smooth.
- Issue Resolution: Demonstrate your problem-solving prowess by promptly addressing and resolving subscriber concerns, with the ultimate goal of enhancing overall satisfaction and loyalty.
- Product Knowledge: Develop and maintain a comprehensive understanding of our streaming platform and diverse content offerings, enabling you to provide accurate and valuable information to subscribers.
To excel in this role, you should possess:
- Fluency in Dutch (both written and spoken): Your ability to engage effectively with Dutch-speaking subscribers and team members is essential for this role.
- Adaptability to Work: Showcasing your ability to thrive in a work setting, emphasizing effective communication and collaboration with your team, will be key to your success.
Eco Plus Solutions Ab offers a competitive compensation package, including:
- A salary of €35,000 - €45,000 per year, depending on experience.
- A comprehensive relocation package, covering flight tickets and accommodation assistance, for those relocating from abroad.
- Health and life insurance coverage, providing peace of mind as you focus on advancing your career.
- Career development opportunities, including training, development, and career advancement within the company.
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