Dedicated Customer Experience Specialist for a Global Leader

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

As a Dedicated Customer Experience Specialist for Blu Selection, you will play a vital role in ensuring our customers receive exceptional service. We are seeking a highly motivated and customer-centric individual to join our team.

The successful candidate will be responsible for responding to inbound calls and customer inquiries regarding products, ensuring questions are answered and orders placed timely. Additionally, they will request and collect updated documentation required by the customer's payer, complete order entry and coordination of product shipment to customers.

We are looking for an individual who can resolve customer issues in a timely and empathetic manner, encouraging customer compliance with product utilization. The ideal candidate should possess strong communication skills, being an attentive listener and comfortable communicating with people from diverse backgrounds.

We offer a dynamic and supportive work environment that fosters growth and development. Our company provides intensive training for new employees, ensuring they have the necessary skills to excel in their roles.

Our salary package is competitive, offering €1040 gross per month, including free accommodation (shared flat, all bills included). For those preferring not to take advantage of this benefit, we offer €1298 gross per month without accommodation. During the training period, compensation is nearly fully paid.

A relocation package is available for international candidates, covering reimbursement of initial flight expenses after 3 months, assistance with paperwork, opening a bank account, and other necessary arrangements upon arrival. Additional benefits include private health insurance, free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.

Located in Lisbon, you will find a multicultural community and international environment, with a large English-speaking local population. Our city offers a rich cultural history, delicious cuisine, friendly people, good vibes, and a happy-go-lucky urban life, as well as warm climate and sunny beach life next to the Atlantic.



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