Customer Service Representative for Social Media Platform

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About the Role:

Are you passionate about customer service and content moderation? Do you have a native level of Italian and a strong understanding of the Italian market? We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative for Social Media Platform.

Key Responsibilities:

  • Provide exceptional customer service to customers of the Italian market via phone, email, and social media
  • Supply customers with accurate and timely information to resolve issues
  • Collaborate with the content moderation team to ensure high-quality content on our social media platform

Requirements:
  • Native level of Italian and at least a B2 level of English
  • Passion for customer service and content moderation
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines

What We Offer:
  • Competitive salary and performance-based bonus
  • Opportunity to work with a global leader in the BPO industry
  • Chance to develop your skills and expertise in customer service and content moderation

About Us:

We are a global leader in the BPO industry, with 170,000 employees across the globe. We provide innovative solutions, technology, and expertise to support operational needs for clients and deliver a seamless experience to customers in the moments that matter.



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