Strategic Enterprise Solutions Manager
Há 2 dias
About the Opportunity
We are seeking a Strategic Enterprise Solutions Manager to join our team at AWS. As a Technical Account Manager, you will be responsible for developing trusting relationships with our customers and understanding their business needs and drivers. You will work closely with customers to provide monthly and quarterly metrics, and collaborate across multiple functions within AWS to drive new feature development and improve customer capabilities.
Your Key Responsibilities
- Develop a deep understanding of our customers' operational parameters and troubleshooting processes.
- Utilize your technical skills to solve complex support issues and advocate for customer needs to overcome adoption blockers.
- Collaborate with Solutions Architects, Business Developers, and Sales Account Managers to drive new feature development and improve customer capabilities.
- Work with customers across all levels, from developers to C-Suite executives, to ensure AWS environments remain operationally healthy.
About Amazon
Amazon is committed to a diverse and inclusive workplace. We are looking for experienced professionals who can bring their expertise to our team and help us achieve our mission.
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