French Customer Service Representative

2 meses atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Job Title: French Customer Advisor, Braga and Aveiro, Portugal

As a French Customer Advisor, you will have the opportunity to develop your technical skills while gaining a unique perspective on one of the world's most distinguished companies.

Key Responsibilities:

  • Assist clients via inbound calls in the after-sales process by answering inquiries and addressing potential requests.
  • Manage the post-sale process when necessary.
  • Have the opportunity to work in a company with fast-paced growth and progress to different job positions.

Requirements:

  • Native or Proficient French (C2) and fluent English (minimum level B2).
  • Excellent communication skills, empathy, and team spirit.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, a valid work permit is mandatory.

Benefits:

  • Opportunity to professionally grow in the project.
  • Competitive wages (14 monthly payments per year).
  • Performance bonus.
  • Meal Allowance.
  • Health insurance with a dental plan (after 6 months contract).
  • Opportunity to participate in numerous activities, such as our parade opening, annual awards, get-togethers, and more.
  • Work with a diverse environment with people from over 15 nationalities.
  • Benefit from modern amenities, many discounts in local businesses, company parties, and events.
  • We promote inter-company mobility to work at any of our sites around the world.
  • New and modern offices located in Lisbon.

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