French Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

At Cross Border Talents, we're seeking a skilled French Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will play a vital role in providing exceptional service to our clients.

Key responsibilities include:

  • Assisting customers across various channels with inquiries related to subscription, billing, technical issues, and other topics;
  • No prior experience is required for this role;
  • We are looking for candidates who are fluent in French, with a strong C2 level or native proficiency;
  • You will be receiving incoming calls from customers and welcome them to the service;
  • Offer personalized solutions to each customer's needs on every call/email interaction;

This is an on-site position located in Lisbon, Portugal. Your schedule will be Monday through Friday, from 9:00 AM to 5:00 PM.

We offer a competitive monthly salary, calculated based on the location and industry standards. For this role, you can expect a salary in the range of approximately €15,400 per month, paid x14, before taxes.

The benefits of working with us include:

  • A generous compensation package that includes a monthly base salary (x14): €1,100; and a performance-based bonus structure;

We strive to create a positive work environment that fosters growth, learning, and teamwork. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer experiences, we encourage you to apply.



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