Tourism Support Expert
Há 1 mês
Job Summary: We are seeking a highly skilled Tourism Support Expert to join our team. As a key member of our customer support team, you will play a vital role in ensuring our clients receive exceptional service.
Responsibilities:
• Provide top-notch support to international guests and partners through various communication channels.
• Respond to customer inquiries, resolving issues efficiently and effectively.
• Utilize online IT tools and browsers to provide accurate information and follow set processes.
• Collaborate with colleagues to create a positive and supportive work environment.
Requirements:
• Native fluency in Brazilian Portuguese and English (C1 level).
• Strong problem-solving skills and a solution-driven mentality.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, international environment with diverse cultures and languages.
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