Customer Service Representative

3 semanas atrás


Porto, Porto, Portugal Randstad Portugal Tempo inteiro

At Randstad Portugal, we're looking for a highly skilled Customer Service Representative to join our dynamic team. As an Italian speaker with excellent communication skills, you'll play a key role in providing exceptional customer experiences and driving business growth.

About the Role:

We're seeking an individual who is passionate about tourism, fluent in Italian, and able to navigate multiple computer platforms simultaneously. Your primary responsibilities will include interacting with customers through various channels, processing orders, and providing top-notch support.

Key Responsibilities:

  • Engage with customers via inbound calls, outbound calls, or online interactions to sell products and services
  • Process customer orders and sales, provide information, and offer support
  • Foster strong relationships with customers by finding tailored solutions to their needs

Requirements:

  • Fluency in Italian (required)
  • Able to manage multiple computer platforms concurrently
  • Proficient in social media and app-based tools

Benefits:

  • A competitive base salary of 950€/month
  • A language allowance of 150€
  • The opportunity to work from home
  • A flexible schedule (Monday to Sunday, 8am-7pm)

What We Offer:

As a valued member of our team, you'll enjoy a range of benefits that support your personal and professional growth. Our commitment to diversity, equity, and inclusion ensures that everyone feels welcome and empowered to contribute. If you have any requirements that may impact your application or interview process, please don't hesitate to let us know.



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