German Customer Service Representative

4 semanas atrás


Porto, Porto, Portugal Sitel Corp. Tempo inteiro

Customer Service Representative Opportunity

We are seeking a highly skilled German native or fluent individual to join our customer service team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer support through written and phone communication, building meaningful relationships with customers, and meeting our customer service quality goals.

Key Responsibilities:

  • Provide first contact resolutions to customer queries
  • Offer specialized customer support through written and phone communication
  • Build meaningful relationships with customers
  • Meet and exceed our customer service quality goals

Requirements:

  • Native or proficient level of German (C2)
  • Advanced level of English (at least C1) both verbal and written
  • Strong communication skills – with excellent phone conversation skills, attentive listening, and superior writing skills
  • Analytical and problem-solving skills with strong attention to detail

About Sitel Corp.

We believe in memorable associate experiences and offer opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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