IT Support Expert
Há 3 dias
Job Summary:
We are seeking a skilled IT Support Expert to join our Customer Support Team at TeamViewer. This is an exciting opportunity for a passionate and dedicated individual to deliver exceptional customer experiences and provide top-notch technical support.
About the Role:
As an IT Support Expert, you will be responsible for supporting our existing customers with their technical issues over the phone and via email. You will also provide support through our ticket system and support chat, ensuring that customers receive timely and effective resolutions to their queries.
Your Key Responsibilities:
- Provide expert technical support to customers via phone, email, and ticket system
- Analyze and troubleshoot complex technical issues, implementing efficient solutions
- Collaborate with colleagues to achieve team goals and deliver exceptional customer service
- Develop and maintain in-depth knowledge of our software solutions and technical products
- Prepare offers for prospect customers, tailoring solutions to meet their individual needs
- Conduct online demonstrations, showcasing the functionality of our software solutions
Requirements and Qualifications:
- University degree in a relevant field, such as economics or computer science
- Fluency in German and English is mandatory; additional languages are a plus
- Proficiency in Windows user knowledge and experience working in a customer-focused role
- Determination, enthusiasm, and willingness to learn
- Strong communication skills, passion for working with people, and ability to work independently
What We Offer:
- A competitive salary of €60,000 - €80,000 per annum, depending on experience
- Access to corporate benefits platform with discounts and rewards
- Quarterly team events and company-wide celebrations
- Open door policy, flexible work time, and hybrid work arrangement
- Opportunity to work from abroad for up to 40 days per year
-
IT Support Specialist
3 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiro**Job Opportunity at KCS IT**We're seeking a highly skilled IT Application Support Specialist fluent in French to join our dynamic team at KCS IT. As a senior-level professional, you will be responsible for providing top-notch support for our clients, utilizing your expertise in application support, ticketing tools, and incident management...
-
IT Support Expert for Italian Market
2 semanas atrás
Porto, Porto, Portugal TeamViewer Tempo inteiroCompany OverviewTeamViewer, a leading provider of remote connectivity solutions, is seeking an experienced IT Support Expert to join our Customer Support Team in Porto. With a strong focus on delivering exceptional customer experiences, we are looking for a skilled professional who can support our existing customers in Italy with their technical and...
-
Technical Support Specialist
Há 7 dias
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. This role involves providing top-notch technical assistance to customers during the night shift (9pm to 6am, GMT), ensuring timely and accurate solutions to their technical problems.About the RoleThis is a critical position that requires...
-
IT Support Specialist
Há 1 mês
Porto, Porto, Portugal Itdsportugal Todos Tempo inteiroJob Summary: We are seeking a highly skilled IT Support Specialist to join our team at Itdsportugal Todos. As an Application Expert, you will be responsible for providing critical support in a dynamic banking environment.Main Responsibilities:Provide L1 and L2 support for business-critical applications.Troubleshoot and resolve issues by investigating logs,...
-
IT Support Specialist
2 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiroAbout the RoleWe're looking for a skilled IT support specialist to join our team at KCS IT. This is an exciting opportunity to work with us and contribute to our mission of delivering exceptional IT services.Job DescriptionThis role involves providing level 1 and 2 IT support, troubleshooting technical issues, and resolving customer queries in a timely and...
-
IT Support Specialist
3 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiroAbout the Role:We are seeking an exceptional IT Support Specialist to join our team at KCS IT. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients. If you have a passion for technology and a knack for problem-solving, this could be the perfect opportunity for you!Key Responsibilities:Provide...
-
IT Application Support Specialist
Há 1 mês
Porto, Porto, Portugal Kcs It Tempo inteiroWe're seeking a highly skilled IT Application Support Specialist to join our team at KCS IT. As a senior IT support professional, you will be responsible for providing exceptional support to our clients, ensuring their IT systems are running smoothly and efficiently. At KCS IT, we value diversity and equality, and we're committed to creating a safe and...
-
IT Support Specialist
1 semana atrás
Porto, Porto, Portugal Kcs It Tempo inteiroCompany OverviewKCS IT is a leading consulting company in the field of Information Technology and Services, established in 2008 in Lisbon. We specialize in creating value for our clients through Consulting, Outsourcing, Innovation, and Training.Job SummaryWe are seeking an experienced IT Support Specialist to join our team in Oporto. As a key member of our...
-
Senior Linux IT Project Specialist
3 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiroSenior Linux IT Project SpecialistWe're looking for an exceptional individual to join our team at KCS IT. As a Senior Linux IT Project Specialist, you will be responsible for leading IT projects and providing expert-level support for our clients. Your strong understanding of Linux IT projects, web servers, scripting, and security will be essential in driving...
-
Dellent's Senior IT Support Expert
1 semana atrás
Porto, Porto, Portugal Dellent Tempo inteiroDellent, a leading consulting company in System Information and Telecommunications, aims to empower candidates and consultants through projects that meet their needs.This project focuses on business investment banking and financial services, with its technological hub in Porto. Our goal is to develop innovative solutions and provide support for all...
-
IT Support Specialist
Há 2 dias
Porto, Porto, Portugal Kcs It Tempo inteiroWe are seeking a talented IT support specialist to join our team in Oporto. As a member of our technical staff, you will be responsible for providing exceptional customer service and technical support to our clients.About the RoleThis is an exciting opportunity to work with a dynamic consulting company that values innovation, teamwork, and employee...
-
IT Support Expert
2 semanas atrás
Porto, Porto, Portugal TeamViewer Tempo inteiroCustomer Support SpecialistAt TeamViewer, we're seeking a skilled IT Support Expert to join our team. As a key member of our customer-facing unit, you'll be responsible for delivering exceptional support to our customers, helping them overcome technical challenges and ensuring their success with our software solutions.Key Responsibilities:Provide timely and...
-
IT Support Specialist
4 semanas atrás
Porto, Porto, Portugal ALTER SOLUTIONS Tempo inteiroAbout the RoleWe are seeking a skilled IT Support Specialist to join our team at Alter Solutions Portugal. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring their IT needs are met efficiently and effectively.ResponsibilitiesProvide level 1 and level 2 technical support to our clients via...
-
Technical Support Expert with a Passion for Innovation
2 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiroWe are seeking an exceptional Technical Support Expert to join our team at KCS IT, a leading consulting company in the field of Information Technology and Services. Our mission is to create value for our clients through three main areas: Consulting, Outsourcing, Innovation, and Training.About the RoleThis is an exciting opportunity to work as a Senior...
-
Senior IT Security Expert
Há 7 dias
Porto, Porto, Portugal Noesis Tempo inteiroAbout NoesisNoesis is a leading innovator in the field of information technology, constantly investing in the training and development of its talented team members. We are seeking an experienced Senior IT Security Expert to join our dynamic team.Compensation PackageThe estimated annual salary for this position is around €80,000, depending on location and...
-
Technical Support Specialist
2 semanas atrás
Porto, Porto, Portugal Kcs It Tempo inteiroJob SummaryWe are seeking an experienced Technical Support Specialist to join our team in Portugal. The successful candidate will be responsible for providing top-notch support for our IT infrastructure, ensuring seamless operation and minimizing downtime.
-
IT Support Specialist
Há 1 mês
Porto, Porto, Portugal Prozis Tempo inteiroAbout ProzisProzis is a powerhouse product developing company that thrives on innovation and technology. Our team of experts is dedicated to creating high-quality products that exceed customer expectations.The RoleWe are seeking a highly motivated and skilled IT Support Specialist to join our IT Systems & Operations Team at our headquarters in Maia. As a key...
-
IT Application Support Specialist
2 semanas atrás
Porto, Porto, Portugal Axians Portugal Tempo inteiroKey Responsibilities:We are looking for an expert IT Application Support Technician to work on a national project in the banking sector. The selected candidate will be responsible for providing technical support for RedHat Jboss EAP 6.4 and 7.0, OpenShift, Web Services, Relational Databases, and Java principles.Requirements:RedHat Jboss EAP 6.4 and 7.0...
-
Porto, Porto, Portugal Kcs It Tempo inteiroWe're seeking a highly skilled and dedicated IT support specialist to join our team at KCS IT. Located in Oporto, Portugal, this role offers the perfect blend of challenge and opportunity for growth.About the RoleAs an IT Helpdesk specialist, you will be responsible for providing top-notch technical support to our clients. With a proven track record of...
-
Smartex.ai Technical Support Expert
2 semanas atrás
Porto, Porto, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob OverviewThe Umbrella Functional Consulting & Support Team is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our customers during the night shift (9pm to 6am, GMT), enforcing Service Level Agreements (SLAs).About the RoleWe are looking for an...