Customer Service Specialist
4 semanas atrás
About Western Union
At Western Union, we believe in making financial services accessible to everyone. We empower people to move money, send payments and offer a wide range of services that make life easier for our customers.
Your Role:
You will be working as an Associate Collector, operating within the Credit & Collections team. This team is responsible for managing credit risks in Germany and Austria, building strong relationships with customers based on trust, respect, and rapport, handling day-to-day client services and receivables processes, and ensuring a smooth credit risk assessment process.
Key Responsibilities:
- Baute effective Geschäftsbeziehungen mit unseren Kunden auf der Grundlage von Vertrauen, Respekt und Rücksichtnahme.
- Handelt Sie tagtäglich die Kundenservice- und Forderungsprozesse ab und stellt sicher eine reibungslose und ordnungsgemäße Kreditrisikobewertung.
Requirements:
- Bachelor's degree preferred.
- Customer service experience.
- Fluent in English and German languages (B2 level and above).
- Knowledge of Excel.
What We Offer:
- A monthly gross base salary of €1,175 - €2,025.
- Short-term incentives.
- Multiple health insurance options.
- Accident and life insurance.
- Access to best-in-class development platforms.
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