Customer Support Specialist in Lisbon, Portugal
Há 5 dias
About the Job
">This Customer Support Specialist role is an exciting opportunity to join Work International and work with some of the world's most renowned brands in Lisbon, Portugal. As a key member of our team, you will be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.
">Key Responsibilities:
">- ">
- Deliver exceptional customer service by resolving issues efficiently and effectively.">
- Communicate clearly and concisely with customers to understand their needs and provide tailored solutions.">
- Work collaboratively with colleagues to achieve team goals and objectives.">
- Stay up-to-date with product knowledge and market trends to provide informed support.">
About Us
">Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services to clients worldwide. With a presence in 88 countries and 420,000 employees, we offer a unique opportunity to work with diverse teams and gain international experience.
">What We Offer
">We provide a competitive salary package, including a fixed monthly salary and bonus. Additionally, we offer a complete relocation package, including a refunded airline ticket and free accommodation in our company apartment throughout your employment. You will also receive free Portuguese language lessons, private health insurance, and professional growth development opportunities.
">Requirements
">To be successful in this role, you should have:
">- ">
- Fufluent Danish language skills (C2 level).">
- Good knowledge of English (B1-B2 level).">
- Basic computer skills and ability to learn advanced skills like coding.">
- Excellent communication and analytical skills.">
- Proactive and quick learner with the ability to adapt to changing needs.">
- Ability to multitask and work under pressure.">
- EU citizenship or work permit for Portugal.">
Benefits of Working in Portugal
">Living in Portugal offers a unique blend of culture, climate, and lifestyle. Enjoy a warm climate, stunning landscapes, and a low crime rate. Portugal also offers tax exemptions, making it an attractive destination for expats. Our client pays meal allowances through a special card or ticket, making it tax-free.
">Salary:
">The estimated salary for this role is around €25,000 - €35,000 per year, depending on experience and qualifications.
">Location:
">This role is based in Lisbon, Portugal, offering a great opportunity to experience the local culture and way of life.
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