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Customer Support Specialist in Lisbon, Portugal

Há 1 mês

Lisboa, Lisboa, Portugal Work International Tempo inteiro

About the Job

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This Customer Support Specialist role is an exciting opportunity to join Work International and work with some of the world's most renowned brands in Lisbon, Portugal. As a key member of our team, you will be responsible for handling customer inquiries via email, chat, and phone in a friendly, effective, and professional manner.

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Key Responsibilities:

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  • Deliver exceptional customer service by resolving issues efficiently and effectively.">
  • Communicate clearly and concisely with customers to understand their needs and provide tailored solutions.">
  • Work collaboratively with colleagues to achieve team goals and objectives.">
  • Stay up-to-date with product knowledge and market trends to provide informed support.">
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About Us

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Work International is a global leader in outsourcing, providing customer acquisition management, customer care, technical support, debt collection, and social media services to clients worldwide. With a presence in 88 countries and 420,000 employees, we offer a unique opportunity to work with diverse teams and gain international experience.

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What We Offer

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We provide a competitive salary package, including a fixed monthly salary and bonus. Additionally, we offer a complete relocation package, including a refunded airline ticket and free accommodation in our company apartment throughout your employment. You will also receive free Portuguese language lessons, private health insurance, and professional growth development opportunities.

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Requirements

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To be successful in this role, you should have:

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  • Fufluent Danish language skills (C2 level).">
  • Good knowledge of English (B1-B2 level).">
  • Basic computer skills and ability to learn advanced skills like coding.">
  • Excellent communication and analytical skills.">
  • Proactive and quick learner with the ability to adapt to changing needs.">
  • Ability to multitask and work under pressure.">
  • EU citizenship or work permit for Portugal.">
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Benefits of Working in Portugal

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Living in Portugal offers a unique blend of culture, climate, and lifestyle. Enjoy a warm climate, stunning landscapes, and a low crime rate. Portugal also offers tax exemptions, making it an attractive destination for expats. Our client pays meal allowances through a special card or ticket, making it tax-free.

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Salary:

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The estimated salary for this role is around €25,000 - €35,000 per year, depending on experience and qualifications.

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Location:

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This role is based in Lisbon, Portugal, offering a great opportunity to experience the local culture and way of life.