Beauty Consultant

3 semanas atrás


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Job Summary

As a Beauty Advisor at Teleperformance Portugal, you will play a vital role in delivering exceptional customer experiences. You will be responsible for managing customer requests, creating opportunities to engage with customers, and providing excellent product and beauty advice in a professional and timely manner.

Key Responsibilities

• Manage customer requests and complaints efficiently
• Create opportunities to engage with customers and build strong relationships
• Maintain multiple communication channels active (live chat, phone, email, webforms, and social media)
• Provide excellent solutions and services to customers
• Offer product and beauty advice in a professional, precise, and timely manner

Requirements

• Native level of written and verbal communication skills in German
• Good knowledge of English (B2 level) is required
• Customer orientation, problem-solving skills, and teamwork
• Good IT skills
• Availability to work on shifts
• Previous experience in Customer Service
• Excellent communication skills, empathy, and high focus on customer satisfaction
• Prior knowledge in Cosmetics and Luxury sector
• Knowledge and experience with digital and social media

What We Offer

• Excellent work opportunity in a dynamic leading multinational company
• Stable work and career progression
• Health Insurance since day one in the company
• Excellent work environment, great colleagues, and social arrangements
• Accommodation in a room of a Teleperformance owned apartment
• Initial flight expenses refund
• Free annual flight to the homeland
• Free Portuguese language courses, water sports, soft trekking, and much more


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