Beauty Consultant Lead

2 semanas atrás


Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro

About Us: Charlotte Tilbury is a renowned beauty brand, and we're seeking an experienced Beauty Consultant Lead to join our team. With a passion for delivering exceptional customer service and driving sales growth, you'll be the face of our brand in-store.

Job Summary: We're looking for a results-driven professional who can lead by example, manage a team, and drive business objectives while maintaining the highest standards of customer service. As a Beauty Consultant Lead, you'll play a key role in achieving optimal financial results, exceeding targets, and ensuring customer satisfaction. Your entrepreneurial spirit, creativity, and excellent communication skills will help drive success within our company guidelines.

Main Responsibilities:

  • Sales: Drive financial results in-store to meet and exceed plan. Analyze business performance and proactively plan strategy within day-to-day business and events.
  • Customer Service: Manage customer queries through sound judgment, achieving positive outcomes. Build partnerships with the Account Executive and Area Trainer to ensure continuous training and development of the team.
  • Talent Management: Proactively anticipate staffing needs, sourcing and selecting talent to deliver business objectives. Determine individual and team sales targets to meet and exceed plan.
  • Store Standards: Maintain store standards and policies at all times. Ensure that the counter is 'customer ready' from open to close of business.
  • Visual Merchandising: Implement visual merchandising, new launch displays, and collateral placement as directed by the marketing team.

Requirements: To succeed in this role, you'll need

- Excellent leadership skills, ability to motivate and develop a team
- Strong communication and interpersonal skills
- Entrepreneurial spirit and creativity in driving sales growth
- Ability to analyze business performance and make informed decisions

Salary: £45,000 - £60,000 per annum (dependent on experience) + benefits package including 20% staff discount, pension scheme, and more

Location: Our stores are located throughout the UK, with opportunities for career progression and professional growth.

About You: As a Beauty Consultant Lead, you'll be a true ambassador for our brand. You'll have a proven track record of success in sales, customer service, and team management. Your passion for beauty and commitment to delivering exceptional customer experiences will shine through in everything you do.


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