Senior Beauty Manager

1 semana atrás


Lisboa, Lisboa, Portugal Charlotte Tilbury Tempo inteiro
Cosmetics Team Lead Opportunity at Charlotte Tilbury

Estimated Salary: $60,000 - $80,000 per year

About the Role

We are seeking an experienced cosmetics professional to join our team as a Senior Beauty Manager. In this role, you will be responsible for leading our sales and customer service teams, driving business results, and maintaining exceptional customer experience.

Key Responsibilities
  • Sales Leadership
    • Develop and execute sales strategies to meet and exceed sales targets
    • Lead by example in sales performance and provide coaching to team members
    • Manage and analyze sales data to inform business decisions
  • Customer Service Excellence
    • Ensure exceptional customer service standards across all touchpoints
    • Train and develop team members to deliver outstanding customer experiences
    • Maintain open communication channels with customers and team members
  • Team Management
    • Recruit, train, and develop a high-performing sales and customer service team
    • Set clear goals and expectations, and provide ongoing feedback and coaching
    • Foster a positive and inclusive work environment that promotes teamwork and collaboration
  • Operations and Visual Merchandising
    • Oversee daily operations, including inventory management and visual merchandising
    • Implement new product launches and promotional displays
    • Ensure store appearance and presentation aligns with company standards
    Requirements

To be successful in this role, you will need:

  • At least 1 year of sales experience and 1 year of direct management experience managing at least 2 other employees
  • Demonstrated ability to lead high-performing teams and drive business results
  • Excellent communication and interpersonal skills
  • A passion for delivering exceptional customer experiences
What We Offer

We offer a competitive salary, benefits package, and opportunities for career growth and development. If you are a motivated and results-driven individual who is passionate about cosmetics and customer service, we encourage you to apply for this exciting opportunity.



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