Customer Support Representative
Há 4 dias
We are seeking a highly skilled customer support representative to join our team in Braga. As a native speaker of German or French, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.
Key Responsibilities- Provide top-notch customer support to ensure client satisfaction
- Assist customers with product-related inquiries, service requests, and account issues
- Resolve customer complaints efficiently and effectively
- Maintain accurate records of customer interactions
- Collaborate with internal teams to resolve complex issues
- Native fluency in German or French (required)
- Good command of English for internal communication
- Previous experience in customer support or a similar role is an advantage
- Excellent communication and problem-solving skills
- Able to work in a team-oriented environment
- Strong attention to detail and organizational skills
- Competitive salary package of €25,000 per annum
- Ongoing training and support to enhance your skills
- Career development opportunities within Cross Border Talents
- Diverse and dynamic work environment
- The chance to work with a leading international company
Braga, Portugal
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