Customer Support Representative

Há 4 dias


Braga, Braga, Portugal Cross Border Talents Tempo inteiro
About This Role

We are seeking a highly skilled customer support representative to join our team in Braga. As a native speaker of German or French, you will be responsible for providing exceptional customer service to clients via phone, email, and chat.

Key Responsibilities
  • Provide top-notch customer support to ensure client satisfaction
  • Assist customers with product-related inquiries, service requests, and account issues
  • Resolve customer complaints efficiently and effectively
  • Maintain accurate records of customer interactions
  • Collaborate with internal teams to resolve complex issues
Requirements
  • Native fluency in German or French (required)
  • Good command of English for internal communication
  • Previous experience in customer support or a similar role is an advantage
  • Excellent communication and problem-solving skills
  • Able to work in a team-oriented environment
  • Strong attention to detail and organizational skills
What We Offer
  • Competitive salary package of €25,000 per annum
  • Ongoing training and support to enhance your skills
  • Career development opportunities within Cross Border Talents
  • Diverse and dynamic work environment
  • The chance to work with a leading international company
Location

Braga, Portugal



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