Customer Service Representative
3 semanas atrás
We are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. This is an excellent opportunity for experienced professionals to work with a multinational company and develop strong skills in customer support.
Job DescriptionThe successful candidate will be responsible for providing exceptional customer service to clients across the Greek market. Key responsibilities include:
- Identifying customers' needs and delivering tailored solutions, including sales
- Guiding customers through issues related to billing inquiries, handling transactions, and resolving inquiries in a timely manner
- Assisting customers with placing orders and related issues
- Answering customer inquiries and troubleshooting or escalating technical issues
- FOLLOWING STANDARD DIAGNOSTIC PROCEDURES WITH AN EMPHASIS ON HANDLING FREQUENTLY ASKED QUESTIONS EFFECTIVELY
The ideal candidate will possess excellent communication skills, fluency in French, and experience in sales with consumer products and services. Technical research skills to troubleshoot customer problems and advanced internet research skills are also essential. An empathetic soul with matching communication skills and a positive, adventurous attitude are required.
What We OfferWe provide complete support to help you relocate to Greece, including flight tickets, hotel accommodation, and assistance with finding a home. You will receive a competitive monthly salary, equivalent to approximately €2500, plus two extra salaries per year. Additionally, you will enjoy healthcare benefits, discounts, and professional growth opportunities. Our company fosters diversity and offers equal opportunities for career advancement.
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