Game Support Team Member
Há 5 dias
About the Company
">At Buscojobs Portugal, we're passionate about creating a collaborative environment where ideas are shared, discussed, and implemented. Our team is dedicated to providing top-notch support to our gaming community.
">Job Description
">We're seeking a talented Night Game Operations Specialist to join our team. As a key member of our support team, you'll be responsible for processing player requests on popular support platforms, analyzing in-game issues, and reviewing player feedback to provide detailed reports to our development team.
">Key Responsibilities:
">- ">
- Process player requests on top support platforms">
- Analyze in-game issues and errors">
- Review player feedback and provide detailed reports to the development team">
- Contribute to our FAQ database and create game instructions and automated responses">
Requirements:
">To succeed in this role, you'll need strong written communication skills in English and Russian, with a proficiency in C1 level or higher. Additional language proficiency in German, Japanese, Korean, or French is a plus. You'll also need to be tech-savvy, with a basic understanding of the gaming market, as well as the ability to search, analyze, and manage data.
">Benefits:
">We offer a competitive salary, flexible schedule, and remote work or office option. Our starter kit includes health insurance, paid sick leave, vacation, and sports and fitness reimbursement. We also offer psychological support, employee referral bonuses, and recognition of life events.
">What We Offer:
">Our company culture values employee well-being, professional development, and teamwork. We believe in sharing experiences, exchanging ideas, and implementing them quickly. Our care department works hard to ensure that you hear the word 'care' more often than you think about it.
">Selection Process:
">The selection process involves completing a test task and participating in 2 rounds of interview. We're looking for candidates who are passionate about gaming and interacting with people, with a quick adaptability and willingness to learn.
">Salary: $45,000 - $60,000 per year, depending on experience and qualifications.
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