Cloudflare Technical Support Specialist for Zero Trust Security
Há 4 dias
At Cloudflare, we are committed to helping build a better Internet. Our mission is to protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code.
This position as a Technical Customer Support Engineer will work with our customers on a variety of technical support issues as well as the Technical Operations team responsible for running our global distributed network. You will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.
Key Responsibilities:
- Work with customers on technical support issues
- Collaborate with the Technical Operations team
- Resolve customer inquiries and issues efficiently
Requirements:
- You have previous experience working as part of a team in a customer-facing role
- You have experience solving DNS and other networking-related problems
- You understand how the Internet works
- You understand and have previous experience working with Identity and Access Management protocols and technologies (SSO, SAML, OAuth, Federation, SCIM, etc.)
- You understand and have previous experience supporting and troubleshooting multi-factor mechanisms (TOTP, SMS, FIDO, U2F, WebAuth, EMAIL, Push MFA, etc.)
- You have experience working in a support role where you thrived every time you resolved a ticket
- You are comfortable communicating through various support channels and always put the customer first
- You are a motivated self-starter and always looking to expand your existing skillset
Bonus Points:
- You are fluent in German, Japanese, French, Spanish, Portuguese, or Mandarin
- You are familiar with Cloudflare Zero Trust products (Zero Trust / Access / Gateway / Tunnel, WARP client) and have a site actively using our platform
- You have a solid grasp of problem-solving with command line tools (dig / traceroute / curl / tcpdump)
- You are familiar with Apache, Nginx, IIS, and other web servers
- You are committed to gaining a deeper understanding of the following technologies: Zero Trust / Secure Web Gateway policies / Endpoint protections / security best practices (Certificates, Zero Trust, least privileged access etc)
- You have worked with PostgreSQL, MySQL, MS SQL or other database servers
Salary:
We offer a competitive salary of $80,000 per year, plus benefits.
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Stock options
About Us:
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
-
Cloudflare Technical Support Engineer for Internet Security
3 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroSecure the Internet with CloudflareWe are seeking a skilled Technical Customer Support Engineer to join our team. In this role, you will work closely with customers to resolve technical issues and collaborate with our Technical Operations team to ensure the smooth operation of our global network.About UsAt Cloudflare, we're dedicated to protecting the free...
-
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout CloudflareAt Cloudflare, we are on a mission to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Our network powers millions of websites and other Internet properties for customers ranging from individual bloggers to Fortune 500 companies.We...
-
Cloudflare Security Support Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout CloudflareAt Cloudflare, we aim to build a better Internet. Our network powers millions of websites and other online properties for customers ranging from individual bloggers to Fortune 500 companies. We protect and accelerate any Internet application without adding hardware, installing software, or modifying code.Job DescriptionWe are seeking a...
-
Cloudflare Technical Support Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout Cloudflare">Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code.We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do...
-
Cloudflare NOC Security Specialist
3 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout CloudflareAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online...
-
Zero Trust Architect and Security Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Consort Group Tempo inteiroAbout the RoleWe are seeking a seasoned cybersecurity expert to join our team as a Zero Trust Architect and Security Specialist. In this role, you will be responsible for designing and implementing secure architecture patterns for our clients.As a key member of our Expertise and Innovation team, you will participate in the evaluation and design of...
-
Zero Trust Security Architect Expert
4 semanas atrás
Lisboa, Lisboa, Portugal Consort Group Tempo inteiroAbout the RoleWe are seeking a highly skilled Zero Trust Security Architect Expert to join our team. This is an exciting opportunity for a talented professional to work with us and contribute to the implementation of our Zero Trust strategy.About the PositionThe successful candidate will be responsible for participating in the development and implementation...
-
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout Us At Cloudflare, we are committed to helping build a better Internet. Our global network protects and accelerates any Internet application online without requiring hardware installations or software updates.Job Description: The Pre-Sales Solutions Engineering organization is responsible for the technical sale of our solution portfolio, ensuring...
-
Cloudflare Solutions Architect
4 semanas atrás
Lisboa, Lisboa, Portugal Area 1 Security Tempo inteiroCompany OverviewAt Cloudflare, we're on a mission to help build a better Internet. We protect and accelerate user experiences, deliver content with unparalleled reliability, and act as a catalyst for innovation.SalaryThe estimated annual salary for this role is $120,000-$180,000, based on industry standards and location in the United States.Job DescriptionAs...
-
Cloudflare Application Security and Performance Consultant
2 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout the Role: We are seeking an experienced Application Security and Performance Consultant to join our team at Cloudflare. As a Consultant, you will work in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.The ideal candidate will...
-
Cloudflare AI Security Specialist
4 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAt Cloudflare, we are committed to building a more secure Internet. Our mission is to help protect and accelerate any Internet application online without requiring hardware changes or code modifications. With our intelligent global network, which gets smarter with every request, our customers see significant improvements in performance and a decrease in spam...
-
Cloudflare Security and Performance Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout CloudflareWe are on a mission to help build a better Internet by protecting and accelerating any application online. Our intelligent global network powers millions of websites and other Internet properties, providing significant performance improvement and a decrease in spam and attacks.At Cloudflare, we understand that people do not fit into neat...
-
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroCloudflare is on a mission to help build a better Internet. Our Virtual Solution Engineers play a crucial role in the technical sale of our Cloudflare solution portfolio, ensuring maximum business value and fit-for-purpose solution design for our customers.The ideal candidate will come from a wide range of backgrounds with genuine curiosity for our...
-
Cloudflare Cybersecurity Threat Intelligence Specialist
2 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiro**About Cloudflare**We are on a mission to help build a better Internet. Our network powers millions of websites and other Internet properties, protecting and accelerating any online application without adding hardware or changing code. This role requires full-time work over the weekends.**Role Summary:** As a Threat Advisory Solutions Engineer (TASE), you...
-
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout the Role: Cloudflare is seeking a highly skilled Cloudflare Application Security and Performance Consultant to join our team. As a key member of our post-sales landscape, you will be responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment.Key...
-
Cloudflare Network Operations Center Analyst
3 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroJob Title: Cloudflare Network Operations Center Analyst - Technical ExpertAbout the Role:We are seeking a highly skilled and experienced Network Operations Center (NOC) Analyst to join our team at Cloudflare. As a NOC Analyst, you will provide premium-level support for our largest and most technically sophisticated customers.Key Responsibilities:Monitor and...
-
Cloudflare CDN Technical Support Engineer Position
4 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroCompany Overview: Cloudflare is a mission-driven company that aims to build a better Internet. With a global network that powers millions of websites and Internet properties, we provide protection and acceleration for any Internet application without adding hardware, installing software, or changing code.Job Title: Technical Support Engineer, CDN/Developer...
-
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout Cloudflare">At Cloudflare, we're a highly ambitious technology company with a soul. Our mission is to help build a better Internet. We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code.">Our Technology">We equip our customers with powerful tools to defend themselves against...
-
Cloudflare Solutions Architect
2 meses atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout the RoleThe Pre-Sales Solution Engineering organization at Cloudflare is responsible for the technical sale of our solution portfolio, ensuring maximum business value, fit-for-purpose solution design, and adoption roadmap for our customers.As a Solutions Engineer, you will be the technical customer advocate within Cloudflare, working closely with every...
-
Cloudflare Technical Support Engineer
4 semanas atrás
Lisboa, Lisboa, Portugal Cloudflare Tempo inteiroAbout CloudflareAt Cloudflare, we empower individuals and businesses to build a better Internet. Our cutting-edge technology helps protect and accelerate any Internet application online without adding hardware or modifying code. With our intelligent global network, customers experience improved performance and reduced spam and attacks.Job OverviewWe are...