Strategic Insights and Performance Lead

Há 1 mês


Lisboa, Lisboa, Portugal Novartis Tempo inteiro

**Job Summary**

This role is responsible for providing strategic insights to drive business decisions and performance improvement. The successful candidate will be a customer-obsessed professional with strong analytical skills, able to collect and analyze data to inform business strategies.

Main Accountabilities:

  • Gather market and customer insights using primary & secondary information, ethnographic method, and benchmarking.
  • Develop a robust market research plan to address top business needs by leading primary/secondary research and business analytics.
  • IDentify best market research techniques, vendors, methodologies, monitor recruitment, analyze/triangulate results and make strategic recommendations.
  • Integrate several insights sources to better understand customers and their needs (contribute to accurate customer profiling & segmentation) to support Omni channel strategy.
  • Support annual and mid-year segmentation exercises, in coordination with CRM Lead brand teams and Commercial Heads to set segmentation business rules and strategy.
  • Provide stakeholders with key insights to facilitate business critical decisions.
  • Be the subject matter expert on Sales Incentive plans and effectively communicate rationale, strategy and calculations.
  • Partner with Finance and business leaders to identify and implement process improvements.
  • Completes the calculation process for cycle bonus payouts of defined field incentive plans, ensuring timely and accurate payouts.
  • Proactively looks for new ways of using sales incentives to boost business performance in a compliant way.

Requirements:

  • University degree in management, economics, statistics or other related area.
  • Local language.
  • English.

Based in Sintra, Portugal, this full-time role offers a competitive salary of approximately €70,000 per year, along with a range of benefits and rewards. Join our team at Novartis, a global leader in innovative medicines, where you can grow your career and make a difference in people's lives.



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