Strategic Insights and Performance Lead
Há 3 horas
**Job Summary**
This role is responsible for providing strategic insights to drive business decisions and performance improvement. The successful candidate will be a customer-obsessed professional with strong analytical skills, able to collect and analyze data to inform business strategies.
Main Accountabilities:
- Gather market and customer insights using primary & secondary information, ethnographic method, and benchmarking.
- Develop a robust market research plan to address top business needs by leading primary/secondary research and business analytics.
- IDentify best market research techniques, vendors, methodologies, monitor recruitment, analyze/triangulate results and make strategic recommendations.
- Integrate several insights sources to better understand customers and their needs (contribute to accurate customer profiling & segmentation) to support Omni channel strategy.
- Support annual and mid-year segmentation exercises, in coordination with CRM Lead brand teams and Commercial Heads to set segmentation business rules and strategy.
- Provide stakeholders with key insights to facilitate business critical decisions.
- Be the subject matter expert on Sales Incentive plans and effectively communicate rationale, strategy and calculations.
- Partner with Finance and business leaders to identify and implement process improvements.
- Completes the calculation process for cycle bonus payouts of defined field incentive plans, ensuring timely and accurate payouts.
- Proactively looks for new ways of using sales incentives to boost business performance in a compliant way.
Requirements:
- University degree in management, economics, statistics or other related area.
- Local language.
- English.
Based in Sintra, Portugal, this full-time role offers a competitive salary of approximately €70,000 per year, along with a range of benefits and rewards. Join our team at Novartis, a global leader in innovative medicines, where you can grow your career and make a difference in people's lives.
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