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Senior Business Operations Specialist

2 semanas atrás

Porto, Porto, Portugal Phiture Tempo inteiro

About the Role:

The Senior Business Operations Specialist will play a pivotal role in establishing seamless communication between business operational teams and IT, effectively bridging the gap between these two critical functions. This individual will be responsible for distilling complex business needs into actionable requirements, driving innovation through process automation, and fostering collaboration across all relevant stakeholders.

Main Responsibilities:

Understand and analyze business processes to identify areas for improvementPromote innovative solutions to enhance reporting processes and contribute to product validation with end-usersSupport change management, ensuring users are equipped throughout the year-long journeyMaintain treatment progress and provide user support during critical periods

Requirements and Qualifications:

Bachelor's Degree in Information Technology or Computer ScienceAt least 3 years of professional experience in a related fieldKnowledge of Finance, credit risk, and regulatory reportsStrong IT and business relationship skillsProficiency in Excel and SQL, with a solid understanding of data analysisExcellent teamwork, communication, and leadership abilities

About Our Team:

FRESH is a dynamic team established in 2020, dedicated to developing and managing solutions for the RISK and Finance functions of the BNP Paribas Group. With over 1,300 employees and partners across Europe, the Americas, and Asia, our diverse team brings unique perspectives and expertise to drive innovation.

Why Join Us?

We're proud to be a leading banking institution with a strong presence in 63 countries, employing nearly 183,000 people worldwide. In Portugal, we have a significant footprint, with over 8,700 employees across various business entities. Our international reach enables us to support clients with comprehensive financing, investment, savings, and protection solutions.