Customer Service Specialist
Há 5 dias
Talent Search People is seeking an exceptional Italian-speaking Customer Service Representative to join our team in Lisbon, Portugal. This is a fantastic opportunity for individuals with strong communication skills and a passion for delivering top-notch customer experiences.
About the Role:
- We are looking for someone who can provide excellent support to customers via phone, email, and other channels.
- You will be responsible for answering inquiries, resolving issues, and providing accurate information about our drone products and services.
- Your analytical and problem-solving skills will enable you to diagnose and resolve technical issues related to drones, remote controllers, software, and accessories.
- As a key member of our team, you will contribute to improving customer satisfaction by consistently meeting or exceeding service quality standards.
What We Offer:
- A competitive salary of approximately $45,000 - $55,000 per year, depending on experience.
- Relocation package for candidates willing to move to Lisbon, Portugal.
- Paid professional training and development opportunities.
- Employee discounts on our products and services.
- Private healthcare and dental insurance after six months of employment.
- Growth opportunities through various development programs.
Requirements:
- Candidates must be native or proficient in Italian (C2) and have intermediate-level English (at least B2).
- Strong communication skills, including excellent phone conversation skills, attentive listening, and superior writing skills.
- Analytical and problem-solving skills with strong attention to detail.
- The desire to learn and advance, be a curious investigator, and problem solver.
- Must hold EU citizenship or a valid work permit for Portugal.
Why Join Us?
Talent Search People is a dynamic and multicultural company that values employee growth and well-being. Our team enjoys a fun and engaging work environment, complete with company-wide initiatives and development programs. If you're passionate about delivering exceptional customer experiences and advancing your career, we encourage you to apply for this exciting opportunity.
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