Customer Service Marketing Specialist

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Company Overview

Blu Selection is a multinational organisation that takes care of its employees from career development to social integration. The company has been acknowledged as one of the best sales and customer service solutions provider companies in the world.

About the Job

We are looking for a skilled Customer Service Marketing Specialist to join our team in Lisbon. As a Customer Service Marketing Specialist, you will be responsible for providing support to customers via chat, email and phone, as well as pre and post-sales support for all self-service products.

Responsibilities

  • Provide support to customers via chat, email and phone
  • Provide pre and post-sales support for all self-service products
  • Respect established procedures and quality of service agreements, achieving and excelling individual and team targets

Required Skills and Qualifications

  • You have a native level of Dutch or Flemish and fluent level of English (at least B2-C1)
  • Previous experience in customer service and social media marketing
  • You have very good communication skills
  • Provide pre and post-sales support for all products
  • You are motivated, reliable and committed in your work
  • You have a drive for excellence and professionalism

Benefits

  • Type of contract: a long-term fixed term contract, renewable every year
  • Working hours: full time (40h/week) on rotating shifts (depending on the project)
  • Salary conditions: 1,040€ gross/month including free accommodation (shared flat, all bills included), or 1,298€ gross/month excluding accommodation
  • Reimbursement of initial flight expenses after 3 months for international candidates
  • Help in paperwork, opening bank account, etc. upon arrival
  • Free Portuguese lessons, cooking classes, sport activities and social events organized by the company
  • Career opportunities in different career paths

Living in Lisbon

Lisbon is a vibrant city with a rich cultural history. Pros of living in a European capital on a budget include delicious food, friendly people, good vibes, and a happy-go-lucky urban life. The city also offers a warm climate all year round and a sunny beach life next to the Atlantic.



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