Technical Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Recooty Tempo inteiro
Technical Support Role

We are seeking a skilled Technical Support professional to join our team at Recooty. As a Technical Support Specialist, you will be responsible for providing top-notch client assistance and resolving technical issues in a timely and efficient manner.

Key Responsibilities:

  • Receive and triage client contacts via various channels, including phone, video chat, and email.
  • Provide remote client assistance to resolve issues directly, using available knowledge bases and resources.
  • Redirect calls to field engineering support when necessary, and escalate to remote experts as required.
  • Collaborate with clients to understand their problems and provide effective solutions.

Why Work with Us?

  • Best-in-class global clients
  • Ranked as one of the best places to work
  • Accelerated growth and compensation plans
  • Referral bonus, gigs, awards, and team events
  • Extra source of income through referrals and gigs

If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.


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