Remote Support Specialist
Há 4 dias
We're looking for talented professionals to join our team as French or Italian-speaking Customer Support Representatives at Cross Border Talents.
About the JobThis is an exciting opportunity to work with a leading entertainment company, dedicated to delivering exceptional support to our Italian-speaking audience. As a Customer Support Representative, you will be responsible for providing high-quality support and assistance to our customers, working remotely from Portugal.
Job Description- Provide excellent customer service via email, chat, and phone channels.
- Assist customers with account inquiries, billing questions, and technical troubleshooting.
- Collaborate with cross-functional teams to resolve complex issues.
- Familiarity with customer-facing software and platforms.
- Strong problem-solving skills and ability to troubleshoot technical issues effectively.
- Excellent verbal and written communication skills in French or Italian and English.
- Competitive salary and performance-based incentives.
- Fully remote position with flexibility to work from anywhere in Portugal.
- Opportunities for professional development and advancement within the company.
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