Remote Support Specialist
Há 3 dias
Become a part of Oceanic View Solutions' innovative team as a Remote Support Specialist We're looking for someone who can deliver exceptional customer experiences and drive business growth.
In this role, you'll be responsible for troubleshooting technical issues, providing account support, and contributing to brand engagement.
- You will assist customers via phone and/or chat with their inquiries.
- Support users with software-related questions.
- Solve technical problems, such as system settings and network configurations.
- Deliver accurate answers to inquiries on time.
- Help build client relationships.
To excel in this position, you should have:
- Strong proficiency in Italian and English languages.
- Enthusiasm for the entertainment and media field.
- Superior communication skills combined with empathy and teamwork spirit.
- Familiarity with digital streaming services and equipment.
- A proactive and problem-solving mindset.
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