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Remote Support Specialist
1 semana atrás
Are you ready to take your career to the next level as a Digital Customer Support Specialist? We are looking for a motivated individual to join our international team and provide exceptional customer service to clients from around the world.
Your key responsibilities will include:
- Providing technical support to customers via phone, email, and chat.
- Resolving customer issues in a timely and professional manner.
- Collaborating with the team to achieve shared goals and objectives.
To succeed in this role, you will need to possess:
- A native level of German and at least a B2 level of English.
- Knowledge of CRM systems and data analysis tools.
- A high school degree.
- Excellent communication and problem-solving skills.
You will enjoy a range of benefits, including:
- A long-term fixed term contract, renewable every year.
- Full-time working hours, Monday to Friday, 7am-10pm.
- A competitive salary package, including free accommodation and reimbursement of flight expenses after 9 months.
- Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
