Dutch Language IT Support Specialist
2 semanas atrás
We are seeking a highly skilled Dutch Language IT Support Specialist to join our team at Multilingual Jobs Worldwide. As a key member of our customer support team, you will be responsible for providing top-notch technical support to our clients in the Netherlands.
Key Responsibilities- Respond to inbound customer requests and document relevant case information
- Ensure excellent customer satisfaction by providing timely and effective solutions to technical issues
- Assist users with Pre-Sales, General Inquiries, and technical support issues via phone, email, chat, and social messaging channels
- Collaborate with other technicians to resolve or properly close help tickets
- Manage an individual ticket queue and follow the direction of management
- Native level Dutch and fluent English
- Excellent writing and verbal communication skills to simplify technical language for non-technical users
- Patience when communicating and solving issues
- Ability to treat all data and personal information with utmost confidentiality
- Interest in the latest IT and tech-related trends
- Proactive, self-motivated approach and ability to work in a team
- Competitive wages (14 monthly payments per year)
- Performance bonus
- Transportation allowance
- Health insurance with a dental plan (after 6 months contract)
- Relocation package - shared accommodation and flight reimbursement
- Opportunities for career progression and possibilities for an international career through the International Mobility Program
- Work with a diverse environment with people from over 15 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties and events, and much more
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