Payment Operations Specialist
2 semanas atrás
We are seeking a detail-oriented Payment Specialist to join our team in Lisbon. Your primary focus will be on ensuring accurate and timely processing of payments and refunds. You will work closely with our payment partners to resolve any issues that may arise.
Responsibilities:
- Reconciliations and daily operations
- Customer inquiries and transaction processing
- Maintaining customer files and resolving issues
- Investigating and resolving credit/debit cardholder transactions
- Assisting in the administration of all card payment systems and processing functions
- Performing various clerical duties related to payment transactions
- Preparing customer statements as needed
- Continually seeking opportunities to increase speed, efficiency, and accuracy
Requirements:
- A native level of German and a proficient level of English (B2)
- Ability to work independently and under minimal supervision
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
- Ability to pay great attention to detail and work accurately
- Willingness to relocate to Lisbon for an international career and life experience
Benefits:
- 12-month renewable contract
- Full-time job (40h/week) with rotative shifts
- Salary: € gross/month (including free accommodation) or € gross/month (excluding accommodation)
- Compensation during training period: 50% of hourly wages (lower taxes)
- Reimbursement of initial flight expenses after 9 months
- Airport pick-up and yearly two-way flight ticket back to home country (within the EU)
- Help with paperwork, opening bank account, etc.
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Real career opportunities in different career paths
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