Technical Support Specialist

Há 5 horas

Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

**About the Role**

Our client is seeking an experienced Technical Support Specialist with fluency in Norwegian and German to join their team in Athens, Greece. As a key member of the Customer Service & Support Team, you will be responsible for providing exceptional customer support and technical assistance to clients.

**Key Responsibilities**

  • Identify customers' needs and deliver appropriate solutions, including sales.
  • Guide customers facing issues related to billing inquiries, handle transactions, and provide resolution to inquiries in a timely manner.
  • Assist customers to place an order and related issues.
  • Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues.
  • Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible.
  • Turn every customer into a happy customer.
  • Exchange ideas and solutions with your colleagues.
  • Enjoy your time in Greece.

**Requirements**

  • Fluent Norwegian.
  • Excellent communication skills.
  • Sales experience with consumer products and services will be an asset.
  • Technical research skills to troubleshoot customer problems.
  • Advanced internet research skills.
  • An empathetic soul with the communication skills that match.
  • A positive and adventurous attitude.
  • A sponge that is willing to soak up all the knowledge and experience we offer.

**What We Offer**

  • Complete support to help you ease your relocation to Greece (client provides flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).
  • Competitive monthly salary + 2 extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State of the art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

**A Great Opportunity**

This is a fantastic opportunity to advance your career and work for a multinational company, by developing strong experience and skills while representing one of the biggest brands worldwide.

**Requirements**

  • Candidate must have EU citizenship or permission to work in Greece.

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    **Job Opportunity:** Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Tn Portugal. As a Technical Support Specialist, you will be responsible for providing exceptional customer support to our clients, resolving technical issues, and ensuring a seamless user experience.**Key...

  • Technical Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro

    Job DescriptionThis is a full-time on-site role for a Technical Support Specialist.The Technical Support Specialist would provide technical assistance and support to the customers of our client, walk clients through solutions, and also document issues and solutions provided in the company's database.The Technical Support Specialist would also collaborate...

  • Technical Support Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Unlock Your Potential as a Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. You will work collaboratively within and across teams, leveraging troubleshooting tools...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. This role requires strong communication and interpersonal skills, as well as excellent problem-solving and...

  • Technical Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Aircall Tempo inteiro

    About AircallAircall is a leading provider of cloud-based phone systems, empowering businesses to communicate more effectively with their customers. Our platform is designed to be scalable, reliable, and easy to use, making it the perfect solution for businesses of all sizes.Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical...

  • Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at eTeam. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients by resolving technical issues and providing remote assistance.Responsibilities:Receive and triage...

  • Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Spektrum Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Spektrum. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, troubleshooting issues, and ensuring the smooth operation of our systems.Key Responsibilities:Activating...

  • Technical Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Job Title: Technical Support SpecialistJob Description:We're seeking a highly skilled and multilingual technical support specialist to join our team at Tn Portugal. As a technical support specialist, you will be responsible for providing top-notch IT support to clients around the world.Key Responsibilities:Provide technical support to clients in multiple...

  • Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Hcltech Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at HCLTech. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support to customers via phone, email,...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients via phone, video chat, web portal, and email. You will work closely with our clients to understand...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Spektrum Tempo inteiro

    Job Title: Technical Support SpecialistJob Summary:We are seeking a highly skilled Technical Support Specialist to join our team at Spektrum. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring that their IT systems are running smoothly.Key Responsibilities:Activating user accounts and...

  • Technical Support Specialist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Vector Synergy Tempo inteiro

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Vector Synergy. As a Technical Support Specialist, you will be responsible for providing top-notch technical assistance to our clients.Key ResponsibilitiesActivating user accounts and resolving system email failuresAddressing issues related to locked accounts, password...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiro

    Technical Support SpecialistAt Iqvia Llc, we are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance services and providing a first line support service to our customers. Your primary goal will be to resolve technical issues related to product use or...

  • Technical Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

    Job Title: Technical Support SpecialistJob Description:We are seeking a highly skilled and multilingual Technical Support Specialist to join our team at Tn Portugal. As a Technical Support Specialist, you will be responsible for providing top-notch IT support to clients around the world.Key Responsibilities:Provide technical support to clients in multiple...

  • Technical Support Specialist

    4 semanas atrás

    Lisboa, Lisboa, Portugal Recooty Tempo inteiro

    Job Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Recooty. As a Technical Support Specialist, you will be responsible for providing top-notch technical support to our clients via phone, video chat, web portal, and email.Key Responsibilities:Receive and triage client contacts, providing...

  • Technical Support Specialist

    1 semana atrás

    Lisboa, Lisboa, Portugal K&I Healthcare Services Llc Tempo inteiro

    Job Title: Technical Support SpecialistAbout the role: Our client, a leading healthcare organization, is seeking a skilled Technical Support Specialist to join their team.Responsibilities:Assist customers with inquiries related to a medical device.Provide information to companies and clinics interested in partnerships.Requirements:English Level C1/C2.Minimum...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Axians Portugal Tempo inteiro

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team at Axians Portugal. As a Technical Support Specialist, you will be responsible for owning, investigating, and solving customer technical issues. This role requires strong communication and interpersonal skills, as well as excellent problem-solving and...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Spektrum Tempo inteiro

    Technical Support SpecialistSpektrum is a leading provider of innovative solutions for the aerospace and defense industries. We are seeking a highly skilled Technical Support Specialist to join our team in Oeiras, Portugal.Job SummaryThe Technical Support Specialist will be responsible for providing technical support to users of our Learning Management...

  • Technical Support Specialist

    Há 7 dias

    Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Title: Technical Support SpecialistAbout the Role:We are seeking a Technical Support Specialist to join our team in Athens, Greece. As a Technical Support Specialist, you will be responsible for providing exceptional customer service to our clients via phone, email, and chat.Key Responsibilities:Respond to customer inquiries and resolve technical issues...

  • Technical Support Specialist

    3 semanas atrás

    Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    Job Summary:We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to customers via phone, email, and chat.Key Responsibilities:Provide technical support to customers via phone, email, and chatAnalyze and troubleshoot technical...