Claims Manager

4 semanas atrás


Lisboa, Lisboa, Portugal Grupo Egor Tempo inteiro

Grupo Egor is seeking a Claims Manager to join our team. This role is responsible for ensuring the reception of telephone calls and emails, receiving, analyzing, and processing customer/supplier claims. The successful candidate will also be responsible for monitoring claims on a daily basis with declarants, managing the transport of damaged vehicles transferred to new clients, and analyzing, controlling, and validating disputed purchase invoices.

Main Responsibilities:

* Ensure reception of telephone calls and emails;
* Receive, analyze, and process customer/supplier claims;
* Monitor claims on a daily basis with declarants;
* Manage the transport of damaged vehicles transferred to new clients;
* Analyze, control, and validate disputed purchase invoices;

Requirements:

* Proven experience in claims management positions (experience within a shared service environment would be a plus) at least 1 year minimum;
* Advanced proficiency in Microsoft Office Excel, SAP, and other relevant software;
* Fluent in English and French (higher level is mandatory);

About Grupo Egor:

Grupo Egor is a global company leader in the transportation and logistics business located in Algés/Lisboa. We offer an opportunity of career progression and integration in a solid company. If you are interested in this job opportunity, please click on the section "Enviar Candidatura" to send us your CV application. The selected candidates will be contacted within 10 working days.


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