International Claims Management Expert
2 semanas atrás
We are seeking a dedicated and skilled International Claims Manager to join our dynamic team at SIXT Portugal in Lisbon.
About the RoleAs an International Claims Manager, you will be responsible for managing damage claims efficiently, collaborating with internal and external partners, and delivering exceptional customer service. You will investigate and process claims promptly, ensuring alignment with our guidelines.
Your Key Responsibilities:- Manage damage claims from initial assessment to final resolution.
- Collaborate with internal teams, insurance companies, authorities, and damage experts to resolve claims efficiently.
- Provide exceptional customer service and communicate with clients in English.
- Makes informed decisions to contribute to a seamless claims management process.
We are looking for a highly motivated and organized individual with excellent communication skills and a problem-solving mindset. The ideal candidate will have previous experience in customer service and a passion for client interaction.
Key Skills and Qualifications:
- Previous experience in customer service and a passion for client interaction.
- Exceptional written and verbal communication skills, with a problem-solving mindset.
- Solution-focused working style.
- Confident with a strong customer-focused approach.
- Fluent in English; additional language skills are a plus.
- Detail-oriented, highly reliable, and proficient in standard computer software.
At SIXT Portugal, we offer a competitive compensation package that includes a generous salary of €50,000 per annum, a permanent contract, and above-average bonuses based on performance.
In addition to your salary, you can enjoy various benefits, including:
- A hybrid working model with no dress code.
- 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year.
- Private health insurance to support your well-being, plus the Coverflex advantage system.
- Access to discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts.
- Participation in training programs designed for your personal growth and development.
SIXT is a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver, and chauffeur services), and SIXT+ (car subscription). Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations.
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