Claims Management Specialist

3 semanas atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro
Claims Management Specialist - French Speaker

Nestlé Business Services is seeking a Claims Management Specialist - French Speaker to join our team. As a key member of our claims management team, you will be responsible for analyzing and solving claims and deductions raised by different stakeholders.

Key Responsibilities:
  • Analyze and solve claims and deductions raised by customers and/or internally
  • Contribute to Continuous Improvement programs and standardization of processes across all markets in scope
  • Analyze and check KPIs on quality of services provided and present during Daily Operational Reviews (DOR's)
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving
Requirements:
  • Degree in Business, Finance, Economics or similar (preferred but not essential)
  • Knowledge of basic Finance Terminology and notions required (Debit and credit Accounting rules)
  • Good English and French level
  • Good computer skills, including Microsoft Office applications (strong Excel knowledge is mandatory)
  • Good problem solving and analytical skills
  • Positive thinking, willingness to learn and team player attitude required
  • Good organization and prioritization skills to be able to cope with a fast pace environment
  • Strong work ethic and respectfulness required
What We Offer:
  • Development of expertise in Nestlé's Shared Services Business
  • Immersion in a culturally diverse team
  • Local and International Exposure
  • Flexible working environment
  • Engagement and wellbeing activities
  • Competitive salary and annual bonus according to your performance
  • Flex Benefits - At NBS you can choose what benefits are more suitable for you
  • Make part of the Nestlé Club and get discounts in several partners
  • Free coffee (and good coffee) at the office
  • Company equipment according to professional needs
  • Medical Support available at the Office (in Lisbon)
  • E-learning courses and training program to get you where you aim to be
  • Career progression and possibilities for International Career

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