Customer Experience Ambassador in Lisbon
Há 20 horas
**Job Title:** Customer Experience Ambassador in Lisbon
About the Company:
We are a multinational organisation that has been acknowledged as one of the best sales and customer service solutions provider companies in the world. Our team is made up of talents from over 80 nationalities, and we're looking for someone to join our international crew.
**Your Role:**
As a Customer Care Specialist, you will be responsible for delivering exceptional customer experiences through various channels, including phone, chat, and email. Your primary goal will be to satisfy customers while maintaining a positive reputation for our brand.
Key Responsibilities:
- Satisfy customers across different touchpoints (phone, chat, and email)
- Be accountable for upholding the positive reputation of our major brand
- Act in the best interest of both the customer and the company to resolve complaints mutually with a compromise
Requirements:
- You must be a native German speaker
- You have completed your school education
- You possess at least an English level of B2 or B1 (dependent on the position)
- You hold a valid work permit for Portugal (mandatory)
- You are open-minded and eager to take on a job abroad
What's in it for you?
Our offer includes:
- A long-term fixed-term contract, renewable annually
- Full-time working hours (40h/week) from Monday to Friday, with flexibility to work between 7am and 10pm on a rotational schedule
- Two salary options:
- Including free accommodation (shared flat, all bills covered): €950 gross/month
- Excluding accommodation: €1350 gross/month
Benefits for International Candidates:
- Reimbursement of initial flight expenses after 9 months
- Airport pickup
- A yearly two-way flight ticket back to your home country (within the EU)
- Support with paperwork, opening a bank account, etc., upon arrival
- Free Portuguese lessons, cooking classes, sports activities, and social events organised by us
- Real career opportunities across various career paths
Living in Lisbon:
Lisbon offers a unique blend of rich cultural history, vibrant city life, and stunning natural beauty. With its mild climate and beautiful beaches, this charming European capital provides a wonderful setting for personal and professional growth.
Your Future Career:
We're committed to supporting your career development, language skills, and social integration. Join our team and become an integral part of our international crew, comprising talented individuals from over 80 nationalities worldwide.
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