Customer Experience Ambassador in Italy
Há 20 horas
We are seeking a dedicated Customer Experience Ambassador with native Italian proficiency to join our team in Lisbon. This role is ideal for individuals who thrive in customer-centric environments and have a passion for delivering exceptional service.
Responsibilities- Respond to customer inquiries via various channels, ensuring timely and accurate resolutions.
- Provide exceptional support to customers, addressing their questions and concerns with empathy and professionalism.
- Identify and escalate any issues that require further attention to ensure customer satisfaction.
- Gather customer feedback to help improve products and services.
- Collaborate with team members to enhance the overall customer experience and develop best practices.
- Native Italian speaker with strong communication skills in English.
- Previous experience in customer service or a related field is a plus.
- Passionate about delivering excellent customer service and creating positive customer experiences.
- Ability to work well in a team environment and handle multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- A competitive salary of €45,000 per year, commensurate with experience.
- Opportunities for professional growth and development.
- A vibrant and collaborative work environment.
- Employee discounts and benefits.
Buscojobs Portugal is a dynamic company committed to delivering exceptional customer experiences. We offer a full-time, on-site position in Lisbon with standard working hours from Monday to Friday.
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