Customer Experience Ambassador in Italy

Há 20 horas


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Role

We are seeking a dedicated Customer Experience Ambassador with native Italian proficiency to join our team in Lisbon. This role is ideal for individuals who thrive in customer-centric environments and have a passion for delivering exceptional service.

Responsibilities
  • Respond to customer inquiries via various channels, ensuring timely and accurate resolutions.
  • Provide exceptional support to customers, addressing their questions and concerns with empathy and professionalism.
  • Identify and escalate any issues that require further attention to ensure customer satisfaction.
  • Gather customer feedback to help improve products and services.
  • Collaborate with team members to enhance the overall customer experience and develop best practices.
Requirements
  • Native Italian speaker with strong communication skills in English.
  • Previous experience in customer service or a related field is a plus.
  • Passionate about delivering excellent customer service and creating positive customer experiences.
  • Ability to work well in a team environment and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail.
What We Offer
  • A competitive salary of €45,000 per year, commensurate with experience.
  • Opportunities for professional growth and development.
  • A vibrant and collaborative work environment.
  • Employee discounts and benefits.
About Us

Buscojobs Portugal is a dynamic company committed to delivering exceptional customer experiences. We offer a full-time, on-site position in Lisbon with standard working hours from Monday to Friday.



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