Senior Customer Service Representative

Há 7 dias


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

At TN Portugal, we are looking for a highly skilled and experienced Senior Customer Service Representative to join our team. This role is an exciting opportunity for someone who enjoys working with customers and providing excellent support.

The successful candidate will be responsible for delivering exceptional customer service via various channels, including phone, email, and chat. Key responsibilities include answering customer inquiries, resolving issues efficiently, and providing solutions that meet their needs.

To excel in this position, you should have strong communication skills, both written and verbal, as well as the ability to work effectively in a fast-paced environment. Experience in a similar role is essential, with a proven track record of delivering high-quality customer service and achieving sales targets.

We offer a comprehensive training program to ensure our representatives are equipped with the necessary knowledge and skills to succeed in this role. You will also have access to ongoing coaching and development opportunities to help you grow your career with us.

This is a full-time position, offering a competitive salary and benefits package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply.

Key Responsibilities:

  • Deliver exceptional customer service via various channels
  • Answer customer inquiries and resolve issues efficiently
  • Provide solutions that meet customer needs
  • Work effectively in a fast-paced environment
  • Maintain accurate records and reports

Requirements:

  • Strong communication skills (written and verbal)
  • Experience in a similar role
  • Proven track record of delivering high-quality customer service
  • Able to work in a fast-paced environment
  • Familiarity with CRM software

Benefits:

  • Comprehensive training program
  • Ongoing coaching and development opportunities
  • Competitive salary and benefits package
  • Opportunity to grow your career with a leading company


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