Senior Customer Service Representative

Há 4 dias


Lisboa, Lisboa, Portugal Patrique Mercier Recruitment Tr Tempo inteiro

Company Overview: Patrique Mercier Recruitment is a leading recruitment agency with a passion for connecting talented individuals with exciting opportunities. We are dedicated to providing exceptional service and support to our clients, and we are seeking a highly skilled and motivated individual to join our team as a Senior Customer Service Representative.

Job Description: In this role, you will engage with a vibrant community while providing top-notch service and support to Portuguese-speaking clients and customers. Your primary responsibility will be to utilize your language skills to ensure clear communication and understanding, while also collaborating with the local team to enhance customer experiences and resolve issues efficiently.

Responsibilities:

  • Provide expert-level service and support to Portuguese-speaking clients and customers
  • Utilize your language skills to ensure clear communication and understanding
  • Collaborate with the local team to enhance customer experiences and resolve issues efficiently

Required Skills and Qualifications: To be successful in this role, you will need to have fluency in Portuguese and English, with additional language skills being a plus. Previous experience in customer service or a related field is preferred, as well as strong communication skills and the ability to engage with diverse audiences.

Benefits: As a member of our team, you will enjoy a range of benefits, including relocation assistance, private health insurance, and a pension plan. You will also receive paid time off and be eligible for performance bonuses.



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