Technical Support Specialist
Há 5 dias
Blu Selection, a global brand in customer experience solutions, is seeking a Technical Support Specialist to join its Lisbon-based team.
Key Responsibilities:
- Provide exceptional technical support to clients via phone, email, or chat
- Handle customer inquiries, complaints, and technical issues efficiently
- BUILD STRONG RELATIONSHIPS WITH CUSTOMERS AND REPRESENT THE COMPANY AS A PRIMARY POINT OF CONTACT
Requirements:
- NATIVE-LEVEL GERMAN LANGUAGE SKILLS + FLUENT ENGLISH (B2 LEVEL)
- Strong communication skills, both written and verbal
- A TEAM PLAYER WITH ENTHUSIASM, ABILITY TO WORK INDEPENDENTLY, AND PROVEN CUSTOMER-ORIENTED MINDSET
Benefits:
- Competitive salary: €14,540 per year (€1,130/month) + performance bonus up to €1,440/year + complexity bonus up to €1,620/year
- Meal vouchers worth €7.23/workday + partial reimbursement of transport costs
- Private health and dental insurance (after six months)
- Fully paid training, professional development, and career growth opportunities
- Reimbursement (up to €4,800) of flight costs after six months with the company
- Six months of accommodation in a company-provided shared apartment (rental costs apply)
We value our employees' contributions and offer a supportive work environment that fosters growth and success.
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