French-speaking Beauty Customer Support Representative

3 semanas atrás


Albufeira, Faro, Portugal Cross Border Talents Tempo inteiro
Customer Service Representative - Beauty

Are you a French-speaking customer service professional looking for a new challenge? We're seeking a talented individual to join our team as a Customer Service Representative - Beauty. In this role, you'll be responsible for providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner
  • Provide expert advice on beauty products and services
  • Upsell and cross-sell products to enhance customer satisfaction and loyalty
  • Collaborate with internal teams to resolve customer complaints and escalate cases when necessary
Requirements:
  • C2-level French (spoken and written)
  • B2-level English
  • Experience in customer service (not required but preferred)
  • Reside in Portugal (between Coimbra and Algarve)
  • EU citizenship or residence permit for Portugal
What We Offer:
  • Competitive salary: 1,160 EUR per month
  • Fully remote role - work from anywhere between Coimbra and Algarve
  • Join a premier beauty and cosmetics brand
  • Opportunity to gain experience in customer service
  • Dynamic team with supportive management

We're a leading beauty brand committed to delivering exceptional customer experiences. If you're passionate about customer service and have a flair for the beauty industry, we'd love to hear from you


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