Senior Desktop Support Specialist
1 semana atrás
Senior Desktop Support Position
We are seeking a highly skilled Senior Desktop Support Specialist to join our IT team. The successful candidate will be responsible for providing expert technical support for our desktop systems, ensuring seamless operation and minimizing downtime.
Key Responsibilities:
- Provide technical support for desktop systems, including troubleshooting, maintenance, and upgrades.
- Collaborate with internal teams to resolve technical issues and implement new solutions.
- Develop and maintain technical documentation, including system build standards and configuration guides.
- Ensure compliance with IT security policies and procedures.
- Participate in the development of IT colleagues, sharing knowledge and best practices to enhance team effectiveness.
Requirements:
- 5+ years of experience in a corporate IT environment.
- Expertise in Microsoft products, including Windows, Azure, and Office 365.
- Knowledge of IT infrastructure, including network and storage.
- Experience with VMware, Citrix, and Juniper technologies.
- Excellent communication, organizational, and time management skills.
Working Conditions:
This is a hybrid role, requiring 80% remote work and 20% in-person work. The successful candidate must be based in Portugal and have a strong understanding of the local IT landscape.
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